{"id":790,"date":"2024-08-06T13:03:35","date_gmt":"2024-08-06T13:03:35","guid":{"rendered":"http:\/\/maka.sviluppokeyweb.com\/faqs\/"},"modified":"2025-09-11T07:15:50","modified_gmt":"2025-09-11T07:15:50","slug":"faq-boxes-packages-for-bottles","status":"publish","type":"page","link":"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/","title":{"rendered":"Faqs"},"content":{"rendered":"\n\t<section class=\"section dark has-parallax\" id=\"section_87165826\">\n\t\t<div class=\"section-bg fill\" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-1\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"600\" src=\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/SFONDO-TITOLI-PAGINE-1.webp\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2096788862\">\n\n\n\t<div id=\"col-1094718596\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2264961933\" class=\"text\">\n\t\t\n\n<p><strong>ABOUT US<\/strong><\/p>\n\t\t\n<style>\n#text-2264961933 {\n  font-size: 2rem;\n  text-align: center;\n}\n@media (min-width:550px) {\n  #text-2264961933 {\n    text-align: left;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1094718596 > .col-inner {\n  padding: 100px 0px 0px 0px;\n  margin: 0px 0px -100px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_87165826 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(0,0,0);\n}\n#section_87165826 .section-bg-overlay {\n  background-color: rgba(0,0,0,.5);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2017575237\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-910612355\">\n\n\n\t<div id=\"col-680100416\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >The answers you are looking for about our bottle shipping boxes<\/span><b><\/b><\/h1><\/div>\n\n\t<div id=\"text-288542328\" class=\"text\">\n\t\t\n\n<p>Our bottle shipping boxes are innovative products so you may have some questions about them.\u00a0 In this section, we list the most frequently asked <strong>FAQs<\/strong> and help you find the answers you are looking for not only about the packages and boxes for bottles, but also about payment, returns, delivery methods and much more.<\/p>\n<p>Read the FAQ and if you have any further doubts or questions please <strong>fill in the form <\/strong>on the Contacts page and send your request to our staff.<\/p>\n\t\t\n<style>\n#text-288542328 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/www.makasrl.it\/en\/contacts\/\" class=\"button primary is-shade\"  style=\"padding:10px 40px 10px 40px;\">\n\t\t<span>CONTACT US<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-336997892\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_306893590\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"668\" src=\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/boxes-for-shipment-of-bottles.jpg\" class=\"attachment-large size-large\" alt=\"boxes-for-shipment-of-bottles\" srcset=\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/boxes-for-shipment-of-bottles.jpg 1000w, https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/boxes-for-shipment-of-bottles-599x400.jpg 599w, https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/boxes-for-shipment-of-bottles-768x513.jpg 768w, https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/boxes-for-shipment-of-bottles-600x401.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_306893590 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2017575237 {\n  padding-top: 20px;\n  padding-bottom: 20px;\n}\n@media (min-width:550px) {\n  #section_2017575237 {\n    padding-top: 30px;\n    padding-bottom: 30px;\n  }\n}\n@media (min-width:850px) {\n  #section_2017575237 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1253624961\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-188457658\">\n\n\n\t<div id=\"col-1305908926\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >Our most frequently asked questions<\/span><b><\/b><\/h2><\/div>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-510573586\" class=\"accordion-item\">\n\t\t<a id=\"accordion-510573586-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-buy-the-products?\" aria-expanded=\"false\" aria-controls=\"accordion-510573586-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>HOW CAN I BUY THE PRODUCTS?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-510573586-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-510573586-label\" >\n\t\t\t\n\n<p><strong>ON THE INTERNET<\/strong><br \/>Fill in the request, open the shopping basket, add the purchased items, enter the delivery data and wait for confirmation.<\/p>\n<p><strong>BY PHONE<\/strong><br \/>Call the Customer Service number: + 39 02 49714781, from Monday to Friday, 9 am to 6 pm.<\/p>\n<p><strong>BY EMAIL<\/strong><br \/>Send an e-mail indicating the desired quantity and product to: <a href=\"mailto:info@makasrl.it\">info@makasrl.it<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3072004017\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3072004017-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-3072004017-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>WHAT PAYMENT METHODS ARE AVAILABLE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3072004017-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3072004017-label\" >\n\t\t\t\n\n<p><strong>PAYPAL<\/strong><br \/>You can pay directly using your PayPal account.<\/p>\n<p><strong>BANK TRANSFER<\/strong><br \/>After confirming your order, we will send you an email with instructions on how to make the payment by bank transfer.<\/p>\n<p><strong>DIRECT DEBIT FROM A BANK ACCOUNT<\/strong><br \/>Following a financial study we will debit your bank account.<\/p>\n<p><strong>CREDIT CARD<\/strong><br \/>You can pay using the most common credit cards, such as Visa, Paypal Card, PostePay, Master Card, American Express.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2975709639\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2975709639-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-delivery-methods?\" aria-expanded=\"false\" aria-controls=\"accordion-2975709639-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>WHAT ARE THE DELIVERY METHODS?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2975709639-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2975709639-label\" >\n\t\t\t\n\n<p><strong>URGENT TRASPORT<\/strong><br \/>In cases of urgency, you can request rapid shipment to receive your order at the address indicated in 48\/72 hours. <\/p>\n<p><strong>COLLECTION AT OUR WAREHOUSES<\/strong><br \/>You can collect your purchases, by appointment, directly from our warehouses at Via Einaudi 8, 20037 Paderno Dugnano, Milan (Italy), open from Monday to Friday, from 9 am until 1 pm and from 3 pm until 6 pm.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2433072277\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2433072277-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-the-goods-if-i-am-not-satisfied?\" aria-expanded=\"false\" aria-controls=\"accordion-2433072277-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>CAN I RETURN THE GOODS IF I AM NOT SATISFIED?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2433072277-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2433072277-label\" >\n\t\t\t\n\n<p><strong>MAXIMUM PERIOD FOR RETURNING<\/strong><br \/>Yes, the maximum period for <strong>returning products is 20 days<\/strong>, starting from the date of receipt at the address you indicate. MAKA srl will accept the return of products in perfect condition, in their original packaging (if any), unused and with all their accessories along with the delivery note or corresponding attached invoice.<br \/>The customer must contact MAKA srl by phone or email, giving notice of the return.\u00a0 The products must be returned to MAKA srl&#8217;s facilities with carriage paid by the customer.\u00a0 Exceptions are made for errors attributable to our company.\u00a0 After receiving and inspecting the goods, we will contact the customer to confirm that all requirements have been met in order to proceed with the refund of the amount or the purchase of new products. No refunds will be made for customised packaging, except in the case of errors attributable to our company.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3034449274\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3034449274-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-do-i-do-if-the-product-is-defective?\" aria-expanded=\"false\" aria-controls=\"accordion-3034449274-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>WHAT DO I DO IF THE PRODUCT IS DEFECTIVE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3034449274-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3034449274-label\" >\n\t\t\t\n\n<p><strong>CONTACT CUSTOMER SERVICE<\/strong><br \/>Call (+39) 02 49714781 or send an email to <a href=\"mailto:info@makasrl.it\">info@makasrl.it<\/a> in the case of defective products or errors attributable to MAKA srl. A refund will be arranged at no cost to the customer.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3536073036\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3536073036-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-these-packaging-suitable-for-use-with-food-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3536073036-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>ARE THESE PACKAGING SUITABLE FOR USE WITH FOOD PRODUCTS?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3536073036-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3536073036-label\" >\n\t\t\t\n\n<p><strong>COMPLIANCE<\/strong><br \/>Yes, all our packaging is produced with <strong>the \u201cFood safe packaging\u201d<\/strong> marking in accordance with HEALTH REGISTER No. 39.03801\/B.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3573501510\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3573501510-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-the-packaging-100%-recyclable?\" aria-expanded=\"false\" aria-controls=\"accordion-3573501510-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>IS THE PACKAGING 100% RECYCLABLE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3573501510-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3573501510-label\" >\n\t\t\t\n\n<p><strong>ENVIRONMENTAL AWARENESS<\/strong><br \/>Yes, all the packaging we manufacture is environmentally friendly and is <strong>produced from recycled and recyclable materials<\/strong>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2270419024\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2270419024-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-personal-data-i-send-via-this-website-protected?\" aria-expanded=\"false\" aria-controls=\"accordion-2270419024-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>ARE THE PERSONAL DATA I SEND VIA THIS WEBSITE PROTECTED?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2270419024-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2270419024-label\" >\n\t\t\t\n\n<p><strong>PRIVACY POLICY<\/strong><br \/>Yes, in accordance with the provisions of Organic Act no. 15 of 13 December 1999 on the <strong>Protection of Personal Data<\/strong>, MAKA srl is the guarantor of the personal data processed, which will be protected and stored in MAKA srl&#8217;s archives, in order to maintain a business\/commercial relationship between the two parties. Alternatively, you can exercise your rights of access, rectification, cancellation and opposition of your data by sending a request by land mail to Via settembrini 29 &#8211; 20124 Milan (MI).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1253624961 {\n  padding-top: 20px;\n  padding-bottom: 20px;\n  background-color: rgb(251, 251, 251);\n}\n@media (min-width:550px) {\n  #section_1253624961 {\n    padding-top: 30px;\n    padding-bottom: 30px;\n  }\n}\n@media (min-width:850px) {\n  #section_1253624961 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section has-parallax\" id=\"section_1406181032\">\n\t\t<div class=\"section-bg fill\" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-3\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2024\/08\/PACKAGING-PER-BOTTIGLIE.webp\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-466668724\">\n\n\n\t<div id=\"col-1834226233\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-267289387\" class=\"text\">\n\t\t\n\n<h2 class=\"uppercase\">Discover our other packaging products<\/h2>\n\t\t\n<style>\n#text-267289387 {\n  text-align: center;\n  color: rgb(255, 255, 255);\n}\n#text-267289387 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1594327690\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a data-animate=\"bounceIn\" href=\"https:\/\/www.makasrl.it\/en\/shop-online-scatole-per-bottiglie\/\" class=\"button primary is-shade\"  style=\"padding:10px 40px 10px 40px;\">\n\t\t<span>Go to the online shop<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1406181032 {\n  padding-top: 130px;\n  padding-bottom: 130px;\n}\n#section_1406181032 .section-bg-overlay {\n  background-color: rgba(0,0,0,.5);\n}\n<\/style>\n\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":657,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-790","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Boxes for shipping bottles \u2013 FAQ Products<\/title>\n<meta name=\"description\" content=\"Do you have questions about our boxes for shipping bottles? Consult the FAQ to find an answer to your questions or get in touch with our team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Boxes for shipping bottles \u2013 FAQ Products\" \/>\n<meta property=\"og:description\" content=\"Do you have questions about our boxes for shipping bottles? Consult the FAQ to find an answer to your questions or get in touch with our team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/\" \/>\n<meta property=\"og:site_name\" content=\"Maka\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-11T07:15:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2016\/08\/dummy-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/\",\"url\":\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/\",\"name\":\"Boxes for shipping bottles \u2013 FAQ Products\",\"isPartOf\":{\"@id\":\"https:\/\/www.makasrl.it\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.makasrl.it\/en\/faq-boxes-packages-for-bottles\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.makasrl.it\/wp-content\/uploads\/2016\/08\/dummy-1.jpg\",\"datePublished\":\"2024-08-06T13:03:35+00:00\",\"dateModified\":\"2025-09-11T07:15:50+00:00\",\"description\":\"Do you have questions about our boxes for shipping bottles? 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